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Alerts and Applied Intelligence

Together, New Relic Alerts and Applied Intelligence form a flexible and centralized notification system that unlocks the operational potential of New Relic. Alerts is a single tool to manage alert policies and alert conditions, letting you focus on the metrics you care about most.

Applied Intelligence helps you find, troubleshoot, and resolve problems faster. Specifically, it's a hybrid machine learning engine that reduces alert noise, correlates incidents, automatically detects anomalies, and provides root cause analysis.

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Screenshot of the Alerts and AI overview page

one.newrelic.com > Alerts & AI: You can use the overview summary page to quickly review your violations, issues, and incidents.

Learn about alerting in New Relic.

Understand the fundamental principles of policies, conditions, thresholds, notification channels, and events.

Follow alert policy workflow.

Learn the basic process for creating an alert policy for New Relic products.

Define alert conditions.

Set the necessary criteria for New Relic Alerts to create an incident. Or, use the REST API.

Create notification channels.

Specify how to get notified when critical violations occur, so you can quickly fix the issue.

Learn about AI.

Take advantage of automatically enabled Proactive Detection to be warned about trouble brewing in your APM-monitored apps. Group similar incidents with Incident intelligence. Incident workflows enrich your notifications with New Relic data.

Resolve an issue.

Acknowledge an incident after it occurs, or close a violation manually as needed.

Create issueEdit page
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