New Relic agent and plugin end-of-life policy

Effective January 1, 2015 New Relic supports products for a maximum of three years. "Products" include version releases of New Relic language agents, Infrastructure agents, mobile monitoring agents, SDKs, plugins, and other New Relic products.

Releases after January 1, 2015

All Products released after January 1, 2015 will be supported for a maximum of three years beyond the release date. When Products reach the three-year mark, they will no longer be supported, and they may not be able to connect or report data. You will be required to upgrade to a supported version at that time.

We recommend that you keep Products up to date to take advantage of the latest features and instrumentation, and to avoid reaching an end of life situation.

Products may reach end of life earlier than three years for critical issues such as security patches or excessive overhead.

Releases before January 1, 2015

As Products released prior to January 1, 2015 reach the three-year mark, New Relic may begin to implement this policy and discontinue support.

End-of-life agent versions

Agent versions that are end-of-life are indicated on the release notes for that agent version.

For more help

If you need more help, check out these support and learning resources: