This document contains some technical rules and limits for alerts.
If your organization has a parent/child account structure, child accounts do not inherit a parent account's alert policies: You must create policies separately for all child accounts.
The following rules apply both to the New Relic One user interface and to the REST API (v2).
New Relic Alerts
any New Relic product (APM, mobile monitoring, synthetic monitoring, etc.)
any New Relic product
Web app response percentiles per account
Targets (product entities) per condition
1000 targets from 1 or more products
Thresholds per condition
0 Warnings, 1 Critical
1 Warning, 1 Critical
Exception: 1 minute for
Violations per incident
Violations beyond this limit will not be persisted.
Violation Search API - Page Size
1 page (less than or equal to 25 violations)
1000 pages (25K violations)
Only use the
2500 channels per type
Exception: No limits for user channels
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's data security and licenses documentation.