Diagnostics CLI (nrdiag) release notesRSS

New Feature

• Task Suites
  • Collection of tasks that target a specific NR Product or issue
  • Example usage for java agent: ./nrdiag --suites java
  • Read more here!

Changes

• Improve error messaging when there is an issue uploading support ticket attachments
• Improve detection and usage of proxies configured for installed New Relic products
• Always collect latest New Relic log file, regardless of file age
• Detected Node.js application NPM packages are now visible nrdiag-output.json
• Fixed bug where Infra/Log/Collect would report "Success" when no New Relic Infrastructure log file path was configured
• Improve messaging when New Relic configuration files are not detected on system

Changes

• New Relic Diagnostics installation zip now includes 64 bit binary for Mac OS.
• New Relic Infrastructure log collection now supports latest New Relic Infrastructure agent.
• Output of Infra/Config/ValidateJMX, when saved in nrdiag-output.json or nrdiag-otuput.zip, no longer contains JMX server credentials.
• Java/Config/Validate now has clearer help/explanation verbiage.
• When a New Relic Java agent configuration file is detected, Java/Env/Process now validates that there is at least one running java process that includes the New Relic Java agent flag.
• New Relic Diagnostics now uses the diagnostics.service.newrelic.com host for uploading support ticket attachments (when applicable), instead support.newrelic.com.

New diagnostic checks

• Base/Config/AppName - Check for default application names in New Relic agent configuration

Changes

• The following tasks have been updated to support their latest agent versions
  • DotNet/Agent/Installed
  • DotNet/Profiler/WasRegKey
  • DotNet/Profiler/W3svcRegKey
  • DotNetCore/Agent/Installed
• DotNet/Profiler/EnvVarKey now provides clearer instructions when an issue is detected
• Infra/Agent/Debug can now enable New Relic Infrastructure agent debug logging on Windows Infrastructure agents 1.7.0 and above
  • Linux: ./nrdiag -t Infra/Agent/Debug -a ATTACHMENT_KEY
  • Windows: .\nrdiag.exe -t Infra/Agent/Debug -a ATTACHMENT_KEY
  • Windows-x64: .\nrdiag_x64.exe -t Infra/Agent/Debug -a ATTACHMENT_KEY
• Python/Requirements/PythonVersion now correctly determines Python version supportability in line with the New Relic Python agent
• New Relic Diagnostics now uses compression to produce a very light weight nrdiag-output.zip

Changes

• Changed Infrastructure agent debug log collection to wait 3 minutes instead of 5 minutes
• Added user prompt before collection of Infrastructure on-host integration configuration files
• Updated diagnostic check explanation verbiage to be more consistent
• Updated collection of Node.js application dependencies to ignore some errors

New Diagnostic Checks

New Relic Infrastructure

• Infra/Agent/Debug - Enable debug logging for Infrastructure Agent on non-Windows environments

Changes

• docker info output now collected for troubleshooting
• Validate support ticket attachment key length
• Improve messaging when upload to support ticket fails
• Update supported Python web frameworks to match current Python agent
• Update supported Java JVMs to match current Java agent
• Infrastructure logs now also collected from the path in NRIA_LOG_FILE env variable

New Diagnostic Checks

New Relic APM

• Node/Env/Dependencies - Detect Node.js modules by running npm ls

Synthetic monitors

• Synthetics/Minion/DetectCPM - Check for and inspect instances of the Containerized Synthetics Private Minion

Bug fixes

• Fixed bug where empty New Relic license keys were not flagged as invalid
• Fixed bug where some override options using -o flag were not being honored
• Fixed bug where EOL status could not be determined when multiple Ruby agents detected
• Redact HTTP_PROXY environment variable when detected at run time

Bug fixes

• Fixed a bug where the Java Agent version was being improperly parsed for some older Agents

New diagnostic checks

New Relic APM

• Base/Agent/EOL - Detect any New Relic agent versions present that will be unsupported as of July 29 2019. Read more here.

Bug fixes

• Fixed bug where Coretto 11 was being flagged as an unsupported JVM

New diagnostic checks

New Relic APM

• Node/Env/VersionCompatibility - Check Node.js version compatibility with the New Relic Node Agent.

Bug fixes

• Fixed a bug where some Infrastructure on-host integration config and definition file paths were being incorrectly flagged.
• On-host integration config sample files are now ignored.
• Fixed a bug where archived logs were being collected for some system directories.